Legal

Terms & Conditions

Last Updated: 18 February 2025 · Effective Date: 18 February 2025

1. Definitions

In these Terms & Conditions:

• "Vynapse" means Vynapse Consulting Pte. Ltd., a company incorporated in Singapore
• "Services" means AI strategy and consulting engagements offered by Vynapse
• "User" or "you" means any individual or organisation accessing our website or engaging our services
• "Content" means all text, materials, reports, and other outputs produced by Vynapse
• "Agreement" means these Terms & Conditions, together with any engagement-specific scope document

2. Acceptance of Terms

By accessing our website or submitting an enquiry, you confirm that you have read, understood, and agree to be bound by these Terms. You must be at least 18 years of age and have authority to enter into agreements on behalf of any organisation you represent. If you do not agree with any part of these Terms, you should not use our website or services.

3. Service Description

Vynapse provides AI strategy and consulting services to organisations, including AI Readiness Assessments, AI Strategy Roadmap engagements, and AI Governance & Ethics Framework development. Services are available to organisations based in Singapore and internationally.

Vynapse does not implement AI technology directly, represent vendors, or provide legal or financial advice. All consulting outputs are intended for internal strategic use by the client.

4. Enquiries and Engagement

Submission of a contact form on our website constitutes an expression of interest only and does not create a binding contract. A consulting engagement commences only upon execution of a written scope agreement between the parties. Vynapse reserves the right to decline any engagement enquiry.

5. User Responsibilities

When using our website or services, you agree to:

• Provide accurate and complete information when submitting enquiries
• Not use our website for any unlawful purpose or in a manner that could damage, disable, or impair the site
• Not attempt to gain unauthorised access to any part of our website or systems
• Not transmit any material that is defamatory, offensive, or infringes any third-party rights

6. Intellectual Property

All content on this website, including text, design, and visual elements, is the intellectual property of Vynapse and is protected by applicable copyright law. You may not reproduce, distribute, or adapt any part of this website without our prior written consent.

Engagement deliverables (reports, roadmaps, frameworks) produced for a specific client are licensed to that client for internal use only under the terms of the applicable engagement scope agreement.

7. Payment Terms

Fees for consulting engagements are as set out in the applicable scope agreement. Payment terms are typically 50% on engagement commencement and 50% on delivery of final outputs, unless otherwise agreed in writing. All fees are quoted in Singapore Dollars (SGD) and are exclusive of applicable taxes. Late payment may result in suspension of work.

Refunds are at Vynapse's discretion and are subject to the specific terms of the engagement scope agreement.

8. Confidentiality

Each party agrees to maintain the confidentiality of the other party's non-public information disclosed during an engagement. Confidentiality obligations survive termination of the engagement. Specific terms are set out in the engagement scope agreement.

9. Disclaimers

This website and its content are provided on an "as is" basis. Vynapse makes no warranties, express or implied, regarding the accuracy, completeness, or suitability of any content on this site for any particular purpose.

Consulting outputs represent professional judgment based on information provided by the client and are not warranted as producing any specific business outcome. Implementation of recommendations remains the sole responsibility of the client.

10. Limitation of Liability

To the fullest extent permitted by Singapore law, Vynapse's aggregate liability for any claim arising from website use or a consulting engagement shall not exceed the fees paid by the client for the relevant engagement. Vynapse shall not be liable for indirect, consequential, or punitive damages.

11. Indemnification

You agree to indemnify and hold Vynapse harmless from any claims, losses, or expenses (including reasonable legal fees) arising from your use of our website or services in breach of these Terms.

12. Termination

Either party may terminate a consulting engagement on written notice if the other party materially breaches the agreement and fails to remedy that breach within 14 days of notice. Vynapse reserves the right to terminate website access for any User found to be in breach of these Terms.

13. Dispute Resolution

These Terms are governed by the laws of Singapore. Any disputes arising from or related to these Terms or our services shall be subject to the exclusive jurisdiction of the Singapore courts. The parties agree to attempt informal resolution before commencing formal proceedings.

14. General Provisions

• Entire Agreement: These Terms, together with any engagement scope agreement, constitute the entire agreement between the parties regarding their subject matter
• Severability: If any provision is found unenforceable, the remaining provisions continue in full force
• Waiver: Failure to enforce any provision does not constitute a waiver of future enforcement
• Assignment: You may not assign your rights under any engagement agreement without our prior written consent

15. Changes to These Terms

We may update these Terms from time to time. Updated Terms will be posted on this page with a revised date. Continued use of our website after any update constitutes acceptance of the revised Terms.

16. Contact

Questions about these Terms should be directed to:
Vynapse Consulting Pte. Ltd.
12 Marina Boulevard, #18-03, Marina Bay Financial Centre, Singapore 018982
Email: [email protected]